Duncan Nkhoma Duncan Nkhoma

A Telehealth Futures Foundation Initiative

Hopeline Zambia

Zambia's first dedicated toll-free crisis line for suicide prevention and mental health support.

Call 933 WhatsApp

Every year, thousands of Zambians face mental health crises with nowhere to turn. Stigma keeps people silent. Distance keeps people isolated. Cost keeps people from professional help.

Hopeline Zambia exists to change that. A single toll-free number — 933 — connects anyone in crisis with a trained counsellor, 24 hours a day, 7 days a week, from any mobile network.

No cost. No judgement. Just someone who will listen.

Available now

Crisis lines in Zambia

These toll-free numbers are available today. If you or someone you know is in crisis, please call immediately.

  • 933 — Lifeline
  • 116 — Childline Zambia
Person calling the Hopeline crisis number

If you are in crisis

You are not alone

If you are having thoughts of suicide or self-harm, please reach out. Call 933 now — it is free, confidential, and available 24/7.

The Reminder

  • · Your pain is real, but it is temporary
  • · You deserve help — asking for it is strength, not weakness
  • · Someone is waiting to listen, right now
  • · Call 933 or message us on WhatsApp

What we offer

Core services

Crisis counselling

Immediate, confidential support from trained counsellors for anyone experiencing suicidal thoughts or emotional distress.

Referral pathways

Connection to local mental health professionals, community support groups, and follow-up care.

Community outreach

Awareness campaigns in schools, churches, and high-risk communities to break the stigma around mental health.

Counsellor training

Capacity building for volunteer and professional counsellors to handle crisis calls effectively.

Phase 1

Foundation

Establish the toll-free number, recruit and train initial counsellor cohort, build the secure call platform.

Phase 2

Expansion

Extend operating hours to 24/7, add WhatsApp and SMS channels, partner with health facilities for referrals.

Phase 3

Sustainability

Secure long-term funding, integrate with national health systems, publish impact data and research.

Sustainability

Building for the long term

Hopeline Zambia is designed to outlast any single funding cycle. Through partnerships with government health bodies, international mental health organisations, and community fundraising, we are building a crisis line that Zambia can rely on for decades to come.

Partners & Supporters

Working together

Hopeline Zambia awareness poster

Spread the word

"One call can change everything. Share 933 with someone who needs it."

Download and share the Hopeline poster in your school, church, workplace, or community centre.